Privacy Policy

Effective Date: April 1, 2025

Echoroot Growth Consulting (“Company,” “we,” “our,” or “us”) is committed to protecting your personal information in accordance with the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.

1. What Information We Collect

We may collect the following types of information: Name, email address, phone number, and business name, billing and payment information, IP address, browser type, and browsing behavior (via cookies) and project-specific data provided during consulting.

2. How We Use Your Information

We use your information to: Deliver and improve our consulting services, communicate project updates and scheduling, issue invoices and process payments, send newsletters or marketing emails (only with your consent). We do not sell or rent your personal information to third parties.

3. Consent

By submitting your information through our website or via email, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time by contacting us directly.

4. Data Storage & Security

We store your data using secure, encrypted systems. We take reasonable precautions to protect personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party services (e.g., CRM tools, email platforms, payment processors) to manage operations. These providers may access data only as necessary to perform their services and are required to maintain confidentiality.

6. Your Rights

Under Alberta's PIPA and Canada’s PIPEDA, you have the right to: Access the personal information we hold about you, correct or update your information, withdraw consent for the use of your data and request the deletion of your data (subject to legal obligations).

7. Cookies

Our website may use cookies and analytics tools to enhance your experience and track performance. You can disable cookies in your browser settings if preferred.

8. Policy Updates

We may update this policy periodically. The most current version will be available on our website. Continued use of our website or services indicates acceptance of any changes.

9. Contact Us

For questions or concerns about this Privacy Policy or how your information is handled, please contact:

Echoroot Growth Consulting

Email: [email protected]

Website: www.echorootconsulting.ca/home